Question 1

What is 18Flow?

Accepted Answer

18Flow is a cloud-based restaurant management platform that brings billing, inventory, QR menus, online ordering, kitchen display, staff attendance, delivery integrations and WhatsApp communication into one premium app.

Question 2

Who can use 18Flow?

Accepted Answer

Restaurants, cafes, bakeries, hotels, bars, food courts and cloud kitchens — single outlet or multi-outlet operators.

Question 3

Does it support multiple devices?

Accepted Answer

Yes. 18Flow runs on desktop, laptop, tablet, Android and iPhone with a consistent, responsive experience.

Question 4

Can I manage my restaurant remotely?

Accepted Answer

Absolutely. Because 18Flow is cloud-native, you can view live sales, inventory and reports from anywhere.

Question 5

Does it support QR menus?

Accepted Answer

Yes. Generate branded QR menus your guests can scan to view items, customize and order in seconds.

Question 6

Does it integrate with WhatsApp?

Accepted Answer

Yes. Send order confirmations, receipts and updates to customers directly over WhatsApp.

Question 7

How do I request a demo?

Accepted Answer

Fill out the demo form on this page or message us on WhatsApp. Our team will schedule a walkthrough.

Question 8

How do I get access?

Accepted Answer

After your demo and onboarding, we provision a private customer subdomain so your team can sign in securely.

Frequently asked questions

Ready to simplify your restaurant operations?